The State of Customer Engagement in 2025

Live Webinar:
Thursday, April 10 at 2pm ET / 11am PT

Nearly 4 in 10 top performing brands are likely to use AI to adjust messaging based on customer engagement, according to Braze and Wakefield Research.

Join us for a Tech-Talk Webinar as we break down the keys to building trust and creating meaningful connections with customers, based on a survey of 2,300 marketing leaders.

You’ll come away with:

The top three trends shaping customer engagement
How messaging, personalization, and AI can enhance customer experiences
Insights and examples from leading brands that are getting it right

Presenter

Tara Ramroop

Director, Content Marketing, Braze

Moderator

Marissa Coslov

Vice President, EMARKETER

*Speakers subject to change

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