The Power of Trust and Emotions in Building Customer Loyalty

New research shows why making connections is key to forging lasting relationships

More than half of marketers surveyed by EMARKETER and Bloomreach (58.4%) identified emotional connections as the most effective driver of customer loyalty.

Customer loyalty is declining, and it will take far more than slashing prices to reverse this trend. Download our report, “The Power of Trust and Emotions in Building Customer Loyalty,” created in partnership with Bloomreach, to discover how trust, emotional intelligence, and brand experience work together to create lasting customer relationships.

You’ll learn:

Why earning trust requires a multifaceted (and multichannel) approach
How emotional intelligence drives lifetime value
Ways personalization boosts retention
Which post-purchase experiences are key to fostering loyalty

Download Now

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The Power of Trust and Emotions in Building Customer Loyalty

Created in partnership with

New research shows why making connections is key to forging lasting relationships

You’ll learn:

Download Now

Download Now